Tech Mahindra has launched the TechM Orion Marketplace, a global AI ecosystem designed to help enterprises achieve autonomy, boost productivity, and streamline complex workflows. This platform is powered by advanced frameworks, large language models, and machine learning, enabling AI agents to make informed decisions and collaborate in real-time. The TechM Orion Marketplace is a significant leap in AI adoption, allowing organizations to scale automation responsibly and alleviate the cognitive burden on employees.
The marketplace offers solutions across various industries, including AI-powered voice agents and real-time query resolution, aiming to deliver faster time-to-value, lower operational costs, and sustainable competitive advantages. According to industry experts, the TechM Orion Marketplace enables enterprises to scale rapidly without sacrificing quality or adaptability, making it an attractive solution for businesses looking to transform their processes.
The launch of the TechM Orion Marketplace comes months after the debut of TechM Orion, a platform that laid the foundation for this agentic ecosystem. With this addition, Tech Mahindra is committed to building solutions that meet current enterprise demands and anticipate the future of work, where intelligent systems operate with minimal human oversight.
The move is part of a larger trend in the outsourcing industry, where suppliers are shifting from labor-based efficiencies to AI-driven transformation. Solutions like TechM Orion Marketplace reframe the value proposition of outsourcing from cost reduction to driving enterprise-wide intelligence. This shift is indicative of a new phase in the IT-BPM sector, where agentic AI will augment human expertise, allowing outsourcing partners to remain at the core of international digital strategies.
As a leading player in the outsourcing industry, Tech Mahindra has been ranked #9 in the OA500 2025, an objective index of the world’s top 500 outsourcing companies. The company’s commitment to innovation and AI-driven solutions is expected to continue driving growth and transformation in the industry. With the TechM Orion Marketplace, Tech Mahindra is poised to help enterprises unlock the full potential of AI and achieve greater autonomy, productivity, and efficiency in their operations.