Tata Consultancy Services (TCS) has launched a Google Cloud Gemini Experience Center at its Banking, Financial Services and Insurance (BFSI) Innovation Lab in Bengaluru, India. This state-of-the-art center will enable financial institutions to explore advanced AI capabilities, co-create tailored solutions, and prototype transformative applications. The center combines TCS’ deep domain knowledge and industry expertise with Google Cloud’s innovative technologies, including Gemini models and Agentspace technologies.
The partnership between TCS and Google Cloud aims to empower financial institutions to accelerate digitization and intelligent automation using Agentic AI. This will enable them to drive agility, ensure regulatory compliance, and deliver personalized and efficient services to their customers. The center will offer AI-powered contact center agents, AI-driven tools for software development, and streamlined business decision workflows.
TCS and Google Cloud intend to bring these AI-powered BFSI offerings to TCS’ innovation labs and hub locations worldwide, starting with TCS Pace Port London later this year. The TCS BaNCSTM suite of solutions on Google Cloud will also be available at the new center, enabling BFSI clients to make integrated banking decisions and drive personalized customer experiences.
The collaboration has been recognized with five Google Cloud Partner of the Year awards for financial services and insurance, application development, artificial intelligence, data and analytics, and talent development in the Asia-Pacific region. TCS partners with top global BFSI customers to build profitable and sustainable businesses, offering immersive and hyper-personalized omnichannel experiences for their customers.
The Google Cloud Gemini Experience Center will empower BFSI organizations to shorten delivery cycles and reimagine customer experiences. With its rapid prototyping capabilities, the center will enable clients to move from legacy limitations to cloud-enabled possibilities, delivering successful AI-led IT transformation at scale and speed. The partnership between TCS and Google Cloud is set to redefine standards in the BFSI sector, driving digital transformation, enhancing customer experiences, and delivering operational efficiencies through cutting-edge AI-driven solutions.