Jio Financial Services Ltd (JFSL) aims to become a leading financial services enterprise by leveraging technology and catering to the evolving needs of its customers. According to Chairman K V Kamath, the company is committed to using technology to simplify financial services and expand access to a wider population. Kamath highlighted the potential of new technologies, such as Agentic AI, which can power personalized financial advice, automate complex operations, and detect fraud with high accuracy. This technology can be a game-changer for India, driving greater financial access and tailored solutions on digital platforms.
Kamath emphasized the importance of trust in the financial services business, noting that while technology can make services more experiential and efficient, it is crucial to safeguard customer data and privacy through investments in cybersecurity measures. By leveraging Agentic AI, JFSL can break down traditional barriers and make financial services more accessible and affordable to a wider population.
Isha M Ambani, Director of JFSL, noted that the company declared its first dividend payout, reinforcing its philosophy of creating value for all stakeholders through sustainable growth. Looking ahead, Ambani said that JFSL is well-placed to play a pivotal role in India’s financial evolution. The company will continue to listen to customers, adapt with agility, and build for a brighter future by staying true to its purpose: serving with integrity, growing responsibly, and delivering lasting value.
JFSL’s focus on technology and customer-centricity is expected to drive its growth and success in the financial services industry. With its commitment to innovation and customer satisfaction, the company is poised to make a significant impact in India’s financial landscape. By harnessing the power of technology and prioritizing trust and security, JFSL aims to create a more inclusive and accessible financial ecosystem for all. As the company continues to evolve and expand its services, it is likely to remain a major player in the Indian financial services market.