AO, a large organization, underwent a significant transformation to achieve maximum efficiency in their operations. To achieve this, they needed to select the right product and partner to help deliver their most complex program to date. After careful consideration, they chose TCS as their strategic partner due to their global scale, domain expertise, and technology leadership. To minimize customizations and maximize efficiency, AO selected Dynamics 365 Finance & Operations, a cloud-based ERP system, as the foundation for their transformation.
The TCS team presented a tailored roadmap that addressed AO’s current pain points and future aspirations. The implementation of Dynamics 365 Finance & Operations enabled AO to automate processes, driving efficiencies across their finance operation. The key elements of the project included the implementation of a standardized purchase order system across all business areas, replacing legacy systems or introducing purchase orders for the first time. This resulted in significant improvements in control over purchase-to-pay cycles.
The project also involved the consolidation of group numbers, which is expected to be fully rolled out by 2026, replacing the existing Excel-based approach. Additionally, the new system enabled the attachment of documents to all transactions, improving audit trails and making it more efficient to deal with queries. The system also fully automated all fixed assets and leases, enabling improved forecasting.
The implementation of Dynamics 365 Finance & Operations has enabled AO to achieve maximum efficiency in their operations, with improved control over purchase-to-pay cycles, enhanced documentation handling, and improved forecasting. The partnership with TCS has been instrumental in delivering this complex program, and the tailored roadmap presented by the TCS team has helped AO to address their current pain points and achieve their future aspirations. Overall, the project has been a success, and AO is well on its way to achieving its goal of maximum efficiency.