TCS Expands Partnership with Bank of Baroda to Deliver Convenient Banking Services to Underserved Communities

Tata Consultancy Services (TCS) has extended its partnership with Bank of Baroda for 5 years to deploy its TCS Financial Inclusion Gateway Solution, providing central infrastructure and application support. The deal builds on a nearly 15-year partnership and aims to provide financial services and government schemes to the unbanked population. The application can process 12 lakh transactions daily and will help the bank’s 55,000+ agents serve over 6 crore customers in unbanked areas. TCS will provide hardware and software infrastructure, application support, and maintenance, as well as manage services in change management. The solution will ease transactions such as Aadhaar and Debit card-based transactions, insurance, and pension schemes. The partnership aligns with the government’s vision of making India self-reliant. Vimal Kumar Negi, General Manager, Financial Inclusion and Corporate Social Responsibility, Bank of Baroda, emphasized that the partnership will help bridge the financial gap for unbanked populations. Manoj Indulkar, Vice President and Operations Head, India Business, TCS, expressed pride in the partnership and commitment to delivering innovative improvements to better serve unbanked customers.