TCS achieves top spot in customer satisfaction ratings for IT services in France, outperforming competitors in key areas.

Rammohan Gourneni, Country Head of TCS France, expresses pride in being recognized for the sixth consecutive year as a leader in customer satisfaction and digital transformation. This achievement highlights TCS’s ability to combine innovation with a deep understanding of clients’ needs. The “glocal” model, which balances global expertise with local relevance, has shown its efficiency in delivering value, agility, and excellence. TCS’s strategy includes investing in local talent, opening delivery centers, and fostering collaboration across the ecosystem to position itself as the preferred partner for growth and digital transformation. This recognition comes at a time of challenging international financial context, and Gourneni believes it underscores TCS’s ability to navigate these challenges while continuing to deliver value to clients.